Hello and good day Yildori. I'm really sorry for the trouble and thank you for reaching out. I would recommend you contact our support team to start up a ticket for your DJI Osmo Pocket https://www.dji.com/support?site=brandsite&from=nav .We have the professional team who would do their best to analyze the said issue and then the corresponding resolution would be provided. Thank for your support.
lvl.1
DJI team