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Infinite "Map Loading" when looking at flight records
1204 7 2019-5-18
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amphoterism
lvl.1
Flight distance : 35358 ft
United States
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Hello,

Not sure if this has been mentioned before. I searched but couldn't find it. When I look at my flight log on my smart controller, it just constantly says "map loading" and never resolves. This happens when I'm connected to wifi, offline, etc. I've even downloaded offline maps for the area and still says map loading. Any way to resolve this?
2019-5-18
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amphoterism
lvl.1
Flight distance : 35358 ft
United States
Offline

2019-5-18
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amphoterism
lvl.1
Flight distance : 35358 ft
United States
Offline

Anybody? Any help would be useful
2019-5-21
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ro_flyer
Second Officer
Flight distance : 7557283 ft
Brazil
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I have the same issue, since "forever"..... :-(
2019-5-21
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Thellamie
lvl.3
Flight distance : 201854 ft
United States
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I've never gotten this working either. I've read, but not tested, that having your phone tethered before launching the app, and during the entire flight, will get it to work. Again, unverified.
2019-6-8
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michimue88
lvl.4
Flight distance : 841260 ft
  • >>>
Switzerland
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same here, but only with android. With iOS no problem
2019-6-14
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Thellamie
lvl.3
Flight distance : 201854 ft
United States
Offline

Thanks michimue88. I was able to get it to sync through a workaround.

If I download all the flight logs on my iOS device they correctly identify the location. I then sync them again from the iOS device back to DJI, and then sync on the Smart Controller and the locations are updated. It's a poor user experience for sure... but it works.
2019-6-19
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BagoDJIoperator84
lvl.4
Flight distance : 1077608 ft
United States
Offline

Thellamie Posted at 2019-6-19 05:22
Thanks michimue88. I was able to get it to sync through a workaround.

If I download all the flight logs on my iOS device they correctly identify the location. I then sync them again from the iOS device back to DJI, and then sync on the Smart Controller and the locations are updated. It's a poor user experience for sure... but it works.

I have tried that and still doesnt work.
2021-6-10
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