DJI Stephen
Administrator
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Hello and good day. I do apologize for the trouble and thank you for reaching out. Please check if the visual lens is dirty. I would recommend setting your monitor resolution into a default mode then re-launch the application to see if this will work. It is recommended to use a monitor with a size of 14 inches or more, and a curved screen is not supposed to be used. Set the display resolution to the recommended value ( usually 14 inches for 1366*768 or 1440*900; 17 inches for 1366*768 or 1280*720; 19 inches for 1366*768 or 1440*900; 22 inches for 1680 *1050 or 1920*1080; 24 inches for 1920*1080 or 1920*1200 ). If the issue persists, please try to restore factory defaults and refresh the firmware using the DJI Assistant 2. Please let us know on the latest progress. Thank you for continued support. |
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