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Trigger button doens't work - Ronin S
515 2 2019-5-19
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Lorenzos
lvl.3
Flight distance : 1023376 ft
Italy
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Good mornin guys,
I just got my brand new Ronin-s and after a few hours of test the trigger button stopped working.
Is it a my fault? Or is it probably an hardware issue?
2019-5-19
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DJI Tony
Super Moderator

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Hi, we're sorry to know about this situation. I would like to ask if the trigger button would response upon using the selfie mode or re-centering the gimbal? I would recommend doing the auto-tune, however, if this auto-tune can't be conducted due to this trigger button. For additional information, kindly ensure that the firmware is up to date. If the problem persists, I would recommend sending the unit into our facility for further evaluation of your unit. Please note that the repair fee would depend on the outcome of the damage assessment and the warranty period of your unit. If you wish to contact our support, please refer to the link below. We do appreciate your understanding.

www.dji.com/support
2019-5-20
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Lorenzos
lvl.3
Flight distance : 1023376 ft
Italy
Offline

Sorry for the late answer.
I resolved the problem myself, the two screws of the trigger button were a bit loose. I tightened them and now it works perfectly.
2019-6-2
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