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Lens Filter Cap won't come off
1018 14 2019-5-20
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cv8950
lvl.1

United States
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Anyone else have issues with the Lens Filter Cap? Mine came screwed on super tight. It seems that the only way that I would be able to take it off would be to use a wrench or something similar but I don't want to ruin the cap.
2019-5-20
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DJI Stephen
Super Moderator

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Hello and good day. Thank you for reaching out and for the inquiry. The DJI Osmo Action's filter cap can be removed by unscrew the clear lens counter clockwise that comes with the DJI Osmo Action and you can know attach one of your ND Filter lenses. If you have any other inquiries or concerns with DJI. Please feel free to post it here at DJI Forum. We are here to help and support you.
2019-5-20
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Wiz33
First Officer
Flight distance : 14806 ft
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United States
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Mine was super tight also, Luckily I have a large size pliers and I wrap a thick cloth around it and then use the pliers to give it a twist and it loosen up right away.
2019-5-20
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Parisi2274
First Officer
Flight distance : 201844 ft
United States
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Wow, that thing is on there super tight...

I never even thought to check to see if I could unscrew it until I saw this thread...
2019-5-20
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BobWinNV
Captain
Flight distance : 248094 ft
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United States
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Just wrap a large rubber band around it and twist counter clockwise.
2019-5-20
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ff22
Captain
United States
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I did see (in the faq???) that before taking it under water to make sure that the lens filter is on tight!  
2019-5-20
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi all, improper installation of the lens filter cap may cause the water leakage underwater, and water mist, dirty lens and so on, therefore, the design of the lens filter cap is relatively tight.
If it is hard to remove the lens filter cap, please wrap the cloth around it. Thanks for your understanding.
2019-5-21
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Vannibombonato
lvl.4
Flight distance : 325778 ft
Italy
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I can't remove it either. Too tight.

Tried everything, i need to use some kind of wrench but i'm obviously scared i might damage it!
2019-5-21
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peiter
First Officer
Denmark
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Mine was super tight too, i was almost at a place where i got off my chair to look for pliers.
2019-5-21
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ff22
Captain
United States
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Vannibombonato Posted at 5-21 09:17
I can't remove it either. Too tight.

Tried everything, i need to use some kind of wrench but i'm obviously scared i might damage it!

I used a thicker, wide rubber band.  And it still took quite a bit of force.

Wrap a towel around it before using a wrench.  Or maybe visit a camera store and see if they can help.
2019-5-21
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FredAstra
First Officer
Flight distance : 595577 ft
United Kingdom
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Thanks for the post.  I was putting off removing it until i read the replies....
2019-5-21
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The_Pedro
Second Officer
Flight distance : 155292 ft
Portugal
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Vannibombonato Posted at 5-21 09:17
I can't remove it either. Too tight.

Tried everything, i need to use some kind of wrench but i'm obviously scared i might damage it!

Mine appeared to be too tight out of the box as well, however after using the camera for a while it became slightly easier to remove. The camera heating up and cooling down might have some effect on how tight it appears to be.
2019-5-21
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Aimbraguglio
lvl.3
Flight distance : 73835 ft
United States
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I received mine today, and my filters.  I travel for over two weeks so returning it after my trip will be past the 14 days.   I am afraid If I try to hard it might damage the camera .

Should it always be this hard.  Should I use a filters  that will be magnetic
2019-5-21
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BIGDZ
Captain
Flight distance : 2898848 ft
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United States
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I used a jar opener to get it open, it came off easily.

2019-5-21
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ff22
Captain
United States
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BIGDZ Posted at 5-21 20:07
I used a jar opener to get it open, it came off easily.
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[view_image]

I was heading down to the kitchen to use a strap jar opener when I decided to first try the wide rubber band that bundles broccoli at the market.  The band worked.
2019-5-21
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