Hey guys,

So recently due to user error I have crashed my drone while on a job, and luckily happened to be within the DJI care refresh period.
Im trying to find out how I subit my drone to be replaced/repaired/assesed by DJI and get a fix under care refesh?

I realise the process might be right under my nose but cant see exactly where to lodge my claim.

Thanks, any help is appriciated

Hi Trystin, sorry for the crash accident, please fill in the online repair form here to start a ticket: https://repair.dji.com/repair/index
If you would like to use the DJI Care Refresh, please select I have a DJI service plan. The system will guide you what to do, thank you.