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DJI Care Refresh - how do I go about this?
228 1 2019-5-20
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Trystin
lvl.2
Flight distance : 572142 ft
Australia
Offline

Hey guys,

So recently due to user error I have crashed my drone while on a job, and luckily happened to be within the DJI care refresh period.
Im trying to find out how I subit my drone to be replaced/repaired/assesed by DJI and get a fix under care refesh?

I realise the process might be right under my nose but cant see exactly where to lodge my claim.

Thanks, any help is appriciated

2019-5-20
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Hi Trystin, sorry for the crash accident, please fill in the online repair form here to start a ticket: https://repair.dji.com/repair/index
If you would like to use the DJI Care Refresh, please select I have a DJI service plan. The system will guide you what to do, thank you. GTScreenshot_20190521_152052.png
2019-5-20
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