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Update to FirmWARE V1.11.30 in ph3 pro but...
263 5 5-21 08:46
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fans1aa6826d
lvl.1
Argentina
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Hi my name is Alejandro from Argentina , I recent upgrade my PH3 PRO firmawer to version 1.11.30 that Susan kindly send me cause i ve that iESC error calibration, but now when i turn on it , only 3 props works the other dont , also i must hold down the sticks permanently to mantain them on , if tehy return to normal position the props stops working. Please any idea of what is happening would be apreciated.
5-21 08:46
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RicardoGray
Captain
Flight distance : 4356417 ft
United States
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That sounds strange for sure. What were your symptoms before? Would none of the motors start, or did you just have the "ESC" error? What prompted you to get the latest firmware? Did your phantom just come up with the error for no reason, or did you have any problems before? I can't really say I have hear of you current problem...…………….motors not staying on if you let the sticks return to center. do all of the motors feel ok? Sorry for all the questions, just trying to understand more of what is going on.
5-21 09:40
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AleMelkun
lvl.1
Argentina
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Hi Ricardo thanks , the ph had a ¨little¨ crash when it was landing in a non level floor , it turn in one side but nothing serious , after that i made two or three flights with no problem , yesterday it begun with an IMU error , I disarmed and made the ¨classical repair ¨ 3 little hits in the IMU , turn it on IMU Error disappaired  but know ESC error . I wrote to Susan that gave me the 1,11,30 version of the firmware because i read here that was the solution , after that what i ve discribed ( please apologize my english )
5-21 10:53
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DJI Tony
Super Moderator

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Hi, we're sorry to know about the problem. We would recommend sending the unit into our facility for further evaluation as you've mentioned that the error message occurs upon experiencing the incident. This scenario may not solve remotely and the problem may due to the internal motors of the aircraft. If you wish to contact our support, please refer to the link below. We do appreciate your understanding.


www.dji.com/support
5-21 12:25
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RicardoGray
Captain
Flight distance : 4356417 ft
United States
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AleMelkun Posted at 5-21 10:53
Hi Ricardo thanks , the ph had a ¨little¨ crash when it was landing in a non level floor , it turn in one side but nothing serious , after that i made two or three flights with no problem , yesterday it begun with an IMU error , I disarmed and made the ¨classical repair ¨ 3 little hits in the IMU , turn it on IMU Error disappaired  but know ESC error . I wrote to Susan that gave me the 1,11,30 version of the firmware because i read here that was the solution , after that what i ve discribed ( please apologize my english )

Just to offer up a bit of advise. Normally the 1.11.30 was used to get rid of the ESC error after someone upgraded to the last release of  firmware 1.11.20. Some users experienced this error after the upgrade. I honestly wonder if your phantom suffered some internal damage to that one motor when it flipped onto it's side. It might not have seemed serious, but wonder if one of those motors suffered an overload causing the original IMU error? I guess I am not familiar with the 3-little hits on the IMU. I certainly don't have your answer, but wonder if you want to try something, I would replace that one motor that doesn't spin up. Might be worth a shot in my opinion. Otherwise, you might want to consider sending it in.
5-22 04:50
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AleMelkun
lvl.1
Argentina
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Thanks Ricardo and Tony for the replies . i called to a local service and will send the craft to inspection cause it doesn´t seem simple this problem. i appreciate so much your attention . i ´will notify you .
Thanks
5-22 10:54
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