I just bought the sony 6400 along with the ronin s, my shopkeeper had told me that it was compatible and instead it doesn't work, I can't understand why. can you help me?

Hi, we're sorry for the inconvenience. Upon checking the camera that you've mentioned, we've found out that this particular camera is not compatible with our Ronin -S as of the time being. You may refer to the image below for Sony camera series that would compatible with the Ronin-S. We do appreciate your understanding.

DJI Tony Posted at 5-22 09:21
Hi, we're sorry for the inconvenience. Upon checking the camera that you've mentioned, we've found out that this particular camera is not compatible with our Ronin -S as of the time being. You may refer to the image below for Sony camera series that would compatible with the Ronin-S. We do appreciate your understanding.

[view_image]

I don't understand why you keep saying that it doesn't work!
After hours at the end I succeeded and the machine works perfectly.

you can also close the post.

AquilAir Posted at 5-22 12:55
I don't understand why you keep saying that it doesn't work!
After hours at the end I succeeded and the machine works perfectly.

Hi, thanks for the prompt reply. We're glad that you've managed to solve the problem, however, since this particular camera hasn't been tested by our engineers, we couldn't guarantee if you could use the full functionality of the Ronin-S while using this camera. We do appreciate your understanding.