Many friends ask me how to solve the VISION sensor calibration problem in Windows 10 (ver.1809) with native resolutions of 1K, 2K, 4K and 5K.
It always works for me to do the following:

a) put your monitor at 60Hz
b) change the screen size to 1360 x 768
c) enter DJI ASSIST and maximize the screen
d) Turn on your Mavic
e) start the calibration

I hope it works for everyone and that some DJI programmer learn how to configure ASSIST for various resolutions.

Hi, thanks for the tips on vision calibration. For additional troubleshooting steps for vision calibration. You may follow the instruction below. Hope that this information would help. Thank you for continued support.

1. If the aircraft is brand new, some users calibrate the vision sensors without peeling off the stickers, which are likely to cause an error report.

2. Check if the vision sensors are dirty.

3. Check the sensor status in the calibration interface. If one image becomes black or grey, then the sensors are damaged. In this case, the product should be sent back for repair.

4. Update the firmware to the latest version with the newest version of DJI Assistant 2.

5.  A display that’s 14 inches or bigger is recommended for the calibration.

6. Set the display’s resolution to the recommended default value. (Usually, the 14-inch display’s resolution should be set at 1366*768 or 1440*900. The 17-inch display’s resolution: 1366*768 or 1280*720. The 19-inch display’s resolution: 1366*768 or 1440*900. The 22-inch display’s resolution: 1680*1050 or 1920*1080. The 24-inch display’s resolution: 1920*1080 or 1920*1200.)

7. Restart the PC and the aircraft multiple times.

DJI Tony Posted at 5-22 08:16
Hi, thanks for the tips on vision calibration. For additional troubleshooting steps for vision calibration. You may follow the instruction below. Hope that this information would help. Thank you for continued support.

1. If the aircraft is brand new, some users calibrate the vision sensors without peeling off the stickers, which are likely to cause an error report.

Hi Tony
Always good to see you.
None of these resolutions - other than the one I posted - works on my 28 "Samsung (4K) monitor. Model U28E590
Strong hug

TZero Posted at 5-22 10:56
Hi Tony
Always good to see you.
None of these resolutions - other than the one I posted - works on my 28 "Samsung (4K) monitor. Model U28E590

Hi, thanks for the prompt reply. We're sorry to know about that, however, it's glad to know that you've managed to fix the concern via the troubleshooting that you've provided above. Thank you for your support.