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Checking warranty status
56568 351 2019-5-23
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DJI Natalia
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Stavkon Posted at 11-18 00:45
hi,

can you check warranty status for a slightly used mavic mini combo I just purchased?

Hi Stavkon, I have sent you a PM, please check it, thanks.
2020-11-18
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djiuser_Ajna9Pjvbl0I
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Flight distance : 10066 ft

Dominican Republic
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I would like to check if the warranty of my drone is still active.

S/N: 1SZCH594126QCL
2020-11-21
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fansa00f156f
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Malta
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Same here, would like to check what's the status of the warranty for S/N 3PYCHA600A2641

Thanks
2020-11-21
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DJI Natalia
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djiuser_Ajna9Pjvbl0I Posted at 11-21 00:48
I would like to check if the warranty of my drone is still active.

S/N: 1SZCH594126QCL

Hi there, I have sent you a PM, please check it, thanks.
2020-11-23
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DJI Natalia
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fansa00f156f Posted at 11-21 03:43
Same here, would like to check what's the status of the warranty for S/N 3PYCHA600A2641

Thanks

PM has been sent, please check it, thanks.
2020-11-23
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iain2252
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Netherlands
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Hi, Please can you let me know whether my Mavic 2 is still under warranty?  Thank you  
Serial: 163CGAR R0A48KN
2020-11-23
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DJI Natalia
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iain2252 Posted at 11-23 02:41
Hi, Please can you let me know whether my Mavic 2 is still under warranty?  Thank you  
Serial: 163CGAR R0A48KN

Hi there, PM has been sent, please check it, thanks.
2020-11-24
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Indonesia
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Hi, please check warranty for me

3N3BH8B01202B4
2020-12-3
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DJI Natalia
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djiuser_nhOXhWh7L0KJ Posted at 12-3 03:41
Hi, please check warranty for me

3N3BH8B01202B4

PM has been sent, please check it, thanks.
2020-12-4
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fans3c858516
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Germany
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Can you check my products it’s still under warranty or not
DJI phantom 4pro + V-2
Serial number is. 11USH9PR710056

Thanks and best regards
2020-12-4
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DJI Natalia
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fans3c858516 Posted at 12-4 06:09
Can you check my products it’s still under warranty or not
DJI phantom 4pro + V-2
Serial number is. 11USH9PR710056

Hi there, I had sent you in PM, please check.
2020-12-5
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Flight distance : 4869 ft

Bulgaria
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Hi, can you provide to me more information about my Mavic Mini 1WGDGAR312U34P?

Thanks you!
2020-12-20
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Indonesia
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I just bought my first secondhand Mavic Mini. Im not sure about the warranty status of my mavic mini, because the seller have no invoice and just said the warranty still has a few months left. Please help me to check S/N: 1WGDGBD3123T8N and when is my mavic mini production date. Thank you very much
2020-12-20
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DJI Natalia
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djiuser_SmZBI5Pj8EiK Posted at 12-20 05:16
Hi, can you provide to me more information about my Mavic Mini 1WGDGAR312U34P?

Thanks you!

Hi there, I have sent you a PM, please check it, thanks.
2020-12-21
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DJI Natalia
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djiuser_GxetmdUiBF9D Posted at 12-20 19:34
I just bought my first secondhand Mavic Mini. Im not sure about the warranty status of my mavic mini, because the seller have no invoice and just said the warranty still has a few months left. Please help me to check S/N: 1WGDGBD3123T8N and when is my mavic mini production date. Thank you very much

PM has been sent, please check it, thanks.
2020-12-21
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Indonesia
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DJI Natalia Posted at 12-21 04:39
PM has been sent, please check it, thanks.

There is no PM? Is it by email?
2020-12-22
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DJI Natalia
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djiuser_GxetmdUiBF9D Posted at 12-22 19:54
There is no PM? Is it by email?

Hi, it is not sent by email, please click the "Personal Message" under my avatar.   1.png
2020-12-22
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Indonesia
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Hi admin,
I purchase second dji mavic mini, but no invoice.
Can i know this mavic still warranty or not?
This is my SN : 1WGCH2M4120E63

Thank you
2020-12-28
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DJI Natalia
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djiuser_fCAKGjuDwGuT Posted at 12-28 03:10
Hi admin,
I purchase second dji mavic mini, but no invoice.
Can i know this mavic still warranty or not?

Hi there, I have sent you a PM, please check it, thanks.
2020-12-29
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fansd55e89bb
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Singapore
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Hi there, can you please check my warranty status: 163DFCE001K59E. Thanks.
2021-1-4
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djiuser_T2VvU2JvfMWh
lvl.1

Malta
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Hi DJI Support, I just got a Phantom 4 Pro + from a friend who's not using it any longer, is there a way that I can buy DJI Care for it please?
2021-1-5
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djiuser_T2VvU2JvfMWh
lvl.1

Malta
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Hi DJI Support,
I just got a Phantom 4 Pro + from a friend who's not using it any longer, is there a way that I can buy DJI Care for it please?
2021-1-5
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DJI Natalia
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fansd55e89bb Posted at 1-4 22:54
Hi there, can you please check my warranty status: 163DFCE001K59E. Thanks.

Hi there, PM sent.
2021-1-6
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DJI Natalia
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djiuser_T2VvU2JvfMWh Posted at 1-5 06:40
Hi DJI Support, I just got a Phantom 4 Pro + from a friend who's not using it any longer, is there a way that I can buy DJI Care for it please?

Hi there, if the drone comes from an authorized channel, is not bound to the DJI Care Refresh before, and it is working properly, you can send us a verification video to get permission to purchase the DJI Care Refresh, here's the link for your reference https://repair.dji.com/en/djicare/customerupload.

For your information, DJI Care Refresh and the corresponding product must be purchased from the same country or region. More details about the DJI Care Refresh, you may visit https://www.dji.com/service/djic ... ndsite&from=nav or contact our support directly.
2021-1-6
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Abhiram S Krishna
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Singapore
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Hey I bought a secondhand DJI Osmo Mobile 3,
I would like to know the warranty coverage of the product.
S/N - 354ZH7U040DUQF

Please reply ASAP.
2021-1-8
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djiuser_Nfwb8DxcKVoa
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India
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Hello Team,
Could you please help on the serial check on the genuineness of this  DJI air 2 serial numbers - 3N3BH99012046H

Please reply ASAP.

Thanks in advance
2021-1-9
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DJI Natalia
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Abhiram S Krishna Posted at 1-8 21:34
Hey I bought a secondhand DJI Osmo Mobile 3,
I would like to know the warranty coverage of the product.
S/N - 354ZH7U040DUQF

Hi there, I had sent in PM, please check.
2021-1-9
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DJI Natalia
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djiuser_Nfwb8DxcKVoa Posted at 1-9 01:13
Hello Team,
Could you please help on the serial check on the genuineness of this  DJI air 2 serial numbers - 3N3BH99012046H

Hi, PM sent.
2021-1-9
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Abhiram S Krishna
lvl.1

India
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DJI Natalia Posted at 1-9 02:28
Hi there, I had sent in PM, please check.

Thanks, but how can I know the warranty details?
and how to extend it?
2021-1-10
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DJI Natalia
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Abhiram S Krishna Posted at 1-10 02:30
Thanks, but how can I know the warranty details?
and how to extend it?

May I know if you are referring to DJI Care Refresh? If yes, as per your profile, it seems that you are located in India, I am sorry that DJI Care Refresh is not availale in India.
2021-1-11
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mr51m0n
lvl.3
Flight distance : 532661 ft
Poland
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Hi, I just bought two used dji mini 2 from amazon.
Can you provide to me more information about their warranty?
1 S/N: 3Q4CH970030DCY
2 S/N: 3Q4CH9T2A32MP9
2021-1-11
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mr51m0n
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Flight distance : 532661 ft
Poland
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mr51m0n Posted at 1-11 02:19
Hi, I just bought two used dji mini 2 from amazon.
Can you provide to me more information about their warranty?
1 S/N: 3Q4CH970030DCY

I already got information about these drones;) Regards
2021-1-11
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DJI Natalia
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mr51m0n Posted at 1-11 09:38
I already got information about these drones;) Regards

Sorry for the late response. Glad to know that you have solved the issue. Best regards.
2021-1-12
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djiuser_tGYSolQ4uagb
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Poland
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DJI Tony Posted at 2019-5-23 08:02
Hi, thanks for the inquiry. You may send us the serial number of your product to check in on our end. The warranty would start upon receiving the product. For the warranty period, please refer to the link below. Thank you for your support.

https://www.dji.com/service/policy

Hi, would you please tell me warranty status of my second hand Mini 2?

3Q4CHA73B33SAF

Thank you very much!
Janos
2021-1-13
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DJI Natalia
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djiuser_tGYSolQ4uagb Posted at 1-13 12:33
Hi, would you please tell me warranty status of my second hand Mini 2?

3Q4CHA73B33SAF

Hi Janos, I had sent you PM.
2021-1-14
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Germany
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Hi,
could you please tell me the warranty status of my Mini 2?
3Q4CH9U3A32R5H
Thank you so much!
Steff
2021-1-21
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DJI Natalia
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fans6074b315 Posted at 1-21 14:32
Hi,
could you please tell me the warranty status of my Mini 2?
3Q4CH9U3A32R5H

Hi Steff, I have sent you a PM, please check it. Thanks.
2021-1-21
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djiuser_ZEBZvJtcP54t
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Flight distance : 20397 ft
Canada
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Please help in regards to warranty status and the extention announced about the global warranty service extention due to covid. I was unable to purchase protection as needed and hoping you can help!

Dji mini 2 s/n - 3Q4CH9P3A31XYB


THANK YOU.
2021-1-23
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DJI Natalia
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djiuser_ZEBZvJtcP54t Posted at 1-23 20:15
Please help in regards to warranty status and the extention announced about the global warranty service extention due to covid. I was unable to purchase protection as needed and hoping you can help!

Dji mini 2 s/n - 3Q4CH9P3A31XYB

Hi there, I have sent you a PM, please check it, thanks.
2021-1-25
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djiuser_voKiXbL6ACQz
lvl.1

Spain
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Hello,

Can you please check the warranty period for my Dji Mini 2 drone?
My serial number is: 3Q4CHA63B33LN1

Thanks in advance.
2021-1-27
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