Please select Into the mobile phone version | Continue to access the computer ver.
Real-name authentication
2927 13 2019-5-23
Uploading and Loding Picture ...(0/1)
o(^-^)o
FernandoDavila
lvl.2

Peru
Offline

Hi everybody,
I bought a Phantom 4 rtk but when i want setup for a Fly plan, appear those message and i dont know What to do.
Please, anybody can help me?

mmexport1558658524865.jpg
mmexport1558658533498.jpg
2019-5-23
Use props
LYVFD8142
Second Officer

United States
Offline

Have you created a DJI account and logged into it?
2019-5-23
Use props
FERNANDODAV
lvl.2

Peru
Offline

LYVFD8142 Posted at 5-23 18:36
Have you created a DJI account and logged into it?

Of course.
2019-6-7
Use props
Aardvark
Captain
Flight distance : 384432 ft
  • >>>
United Kingdom
Offline


If that is to associate your account with the phone you are using, if you click on 'Get Verification Code' does the DJI server then send a message with a verification code for you to enter ?
2019-6-9
Use props
RedHotPoker
Captain
Flight distance : 165105 ft
Canada
Offline

Yes, you'll need that code, bud.


RedHotPoker


2019-6-9
Use props
fans049eb36b
lvl.1
Flight distance : 26870 ft
Ukraine
Offline

Same ... here...
15651879702994080541198287521343.jpg
2019-8-7
Use props
fans049eb36b
lvl.1
Flight distance : 26870 ft
Ukraine
Offline

Aardvark Posted at 6-9 00:15
If that is to associate your account with the phone you are using, if you click on 'Get Verification Code' does the DJI server then send a message with a verification code for you to enter ?

It says that entered phone number is not valid, seems like it wants some chinese phone number...
2019-8-7
Use props
DJI4Survey
lvl.4

Australia
Offline

I have never got that error on any of our P4RTKs.  The UI in those photos looks different, is there a new firmware update?
2019-8-7
Use props
DJI4Survey
lvl.4

Australia
Offline

Oh, nvm.  You are using the Ag.  My bad.
2019-8-7
Use props
nicopostigo
New

Offline

yo tengo el mismo problema
2019-10-12
Use props
djiuser_4bmgUr1Qc63L
New

Myanmar
Offline

what is the latest status on this issuse. I do not see any where in dji account to bind my ph and account.
I keep getting error saying incorrect ph number
2019-11-24
Use props
fans3beb614d
lvl.1
Flight distance : 1004 ft
United States
Offline

I have the same problem.when I attempt to take off, the area authorization pop up shows up and I can't unlock it. When I click on the map, it saids that my particular type of authorization requires real name authentication. How do I submit that?
2019-12-30
Use props
djiuser_qS1cGDuPdNZy
lvl.1
Sweden
Offline

I have the exact same problem as the user above. My drone is a mavic mini. Most annoying...
1-1 11:18
Use props
djiuser_W8IhWi8pzTr1
lvl.1
Flight distance : 26896 ft
Netherlands
Offline

Same problem here. How to authenticate my real name?
1-2 11:29
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules