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Echec de l'activation : code 1112
1535 14 2019-5-23
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Maxence.Bgl
lvl.1
France
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Bonjour,

J'ai reçu un Spark aujourd'hui et lorsque j'arrive à l'étape d'activation pour lié le drone à mon compte il s'affiche :

Echec de l'activtion
Veuillez recommander
Erreur de service d'activation
code(1112)


J'ai vu sur le forum que cette erreur s'affiche en cas de vol ou de perte du drone et que votre service pouvez régler cela.

Mon numéro de série est SN : 0AS3G3R00SJ024


C'est un drone reconditionné et j'ai la facture en cas de besoin


Merci
2019-5-23
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ririlan
First Officer
Flight distance : 879154 ft
United States
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Je crois qu'un appel ou une ouverture de billet sera plus rapide qu'utiliser ce forum.  Bonne chance
2019-5-23
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DJI Susan
Administrator

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Hi Maxence, sorry for the inconvenience caused. I've checked with the team, the issue has been fixed, please kindly check and try later.
2019-5-23
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Maxence.Bgl
lvl.1
France
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DJI Susan Posted at 5-23 20:01
Hi Maxence, sorry for the inconvenience caused. I've checked with the team, the issue has been fixed, please kindly check and try later.

Merci beaucoup, tout fonctionne parfaitement maintenant
2019-5-24
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DJI Susan
Administrator

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Maxence.Bgl Posted at 5-24 13:53
Merci beaucoup, tout fonctionne parfaitement maintenant

Glad to hear it works now. Wish you have a good time!
2019-5-24
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Rnai
lvl.1
Madagascar
Offline

Bonjour, j'ai le même souci que Maxence Bgl,
Echec de l'activtion
Veuillez recommancer
Erreur de service d'activation
code(1112)
Pouvez vous m'aider ?
Mon numéro de série est SN : 163DFCD0011ESU
Le drone a était acheter neuf dans une boutique en France et je suis a Madagascar.
J'ai la facture si besoin.
Merci
2019-7-28
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Rnai
lvl.1
Madagascar
Offline

Bonjour, j'ai le même souci que Maxence Bgl,
Echec de l'activtion
Veuillez recommancer
Erreur de service d'activation
code(1112)
Pouvez vous m'aider ?
Mon numéro de série est : 163DFCD0011ESU
Le drone a était acheter neuf dans une boutique en France et je suis a Madagascar.
J'ai la facture si besoin.
Merci
2019-7-28
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Rnai
lvl.1
Madagascar
Offline

Hello, I have the same concern as Maxence Bgl, "Failed to activate Please recommence activation service error code (1112)"
The drone was bought nine by myself in a phisyque shop
in France. I bought the Mavic2 in a hurry and I did not see The information that specifies that drones
Dji sold by unregistered distributors are automatically blocked by DJI.
I am in Madagascar, what should I do? Can you help me ? My serial number is: 163DFCD0011ESU I have the bill if needed. Thank you in advance.
2019-7-30
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DJI Susan
Administrator

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Rnai Posted at 7-30 04:51
Hello, I have the same concern as Maxence Bgl, "Failed to activate Please recommence activation service error code (1112)"
The drone was bought nine by myself in a phisyque shop
in France. I bought the Mavic2 in a hurry and I did not see The information that specifies that drones

Sorry for the late response. I've read your message in PM and responded as well, please kindly check later.
BTW, if you need one's attention, please kindly click the reply button under one's message, so that he/she can get the reminder and handle it timely, thanks!
2019-8-1
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Rnai
lvl.1
Madagascar
Offline

ERROR 1112 DJI MENT
ERROR 1112 ??????
How can we have 3 different confirmation for a single SN ??????
Can someone tell me if it's normal to have 3 different versions for the same SN ??????

Let me explain:

I try to activate my Mavic pro 2 since 2 months and here are the answers I got from DJI.

- DJI SUPPORT FACEBOOK confirms that: technically you are not blacklisted

- Carl of the DJI SUPPORT MAIL confirms that: Your product can not be activated because it has been reported stolen while in transit

- SUSAN of the DJI FORUM confirms to me that: The issuing bank noticed something abnormal
    and reported that the transaction was fraudulent on behalf of the cardholder

We bought this drone in a known store in Paris and this shop has already sold several drones and this is the first time he has this kind of problem.
I put more than 2 500 euro with accessories + spare parts + iphone. It is also a very large sum of money for a little Malagasy like me, here it is the salary of 1 years of hard work.
I bet on this drone for my professional career and to acquire this drone I sold all my photographer's equipment.
it's been 2 months since I couldn't work because of that.
Please, understand my critical situation.
I talk with DJI support for 1 month and I realize that they are not at all serious
It's very bad breast to play with people's lives like that
ERROR 1112 ??????
How can we have 3 different confirmation for a single SN ??????
2019-8-7
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Andres - Tito
lvl.1

Colombia
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Saludos. no he podido realizar activacion de mi DJI Mavic Pro
S/N: 08Q2FAG00S0003
WhatsApp Image 2019-08-28 at 2.56.31 PM.jpeg
2019-8-28
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djiuser_nrnpeQsh7pUb
New

France
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Bonjour mon code activation ne fonctionne pas
4-1 12:23
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djiuser_LpRClEs9YhCK
New

France
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Bonjour je viens d’acheter et le drone et voilà il se connecte pas au serveur ça me rend fou la
5-30 08:55
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djiuser_LpRClEs9YhCK
New

France
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djiuser_LpRClEs9YhCK Posted at 5-30 08:55
Bonjour je viens d’acheter et le drone et voilà il se connecte pas au serveur ça me rend fou la

5-30 09:16
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djiuser_jFNwxvc9rwY1
New

Switzerland
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Bonjour, j’ai le même problème avec un dji mavick air 2

Le numéro de série est le ic:11805A-MA2UE1N1911

Si vous pouvez faire quelque chose ce serait très apprécié. Merci beaucoup.
9-20 05:33
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