DJI Gamora
Administrator
Online
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Hi, There. Thank you for reaching out. We do apologize for the incident happened to your DJI Phantom 4 Pro. Since this issue occurred after the crash happened. I highly would recommend you contact our support team to start up a ticket: https://www.dji.com/support. We have the professional team who would do their best to find out the reason for the incident and then the corresponding resolution would be provided. Please note that DJI will not perform data analysis for cases occurring after the expiry of the warranty period; otherwise, valid charges will apply. Thank you for your understanding. Best Regards! |
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