Clackers
Second Officer
Flight distance : 1438999 ft
Japan
Offline
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Mine died too, the other week. Had been using it for 6 months or so, lots of snorkelling/ spearfishing. worked well.
Winter here now and it chose to die, kind of. I have the charging unit + an extra battery. First problem one battery from charging unit would not work.
DJI would not replace it as it was a chinese serial number. I got it from amazon Japan. I contacted the seller, he was cool and sent me another battery.
Then a week or so later it would not turn on at all with the original battery. Red light on top and front, Tried a battery from the charging kit. powered on,
only to go to a black screen, and red lights. Other charging kit battery the camera works, can navigate menus record worked fine. I pulled the defective battery from the charging kit
out of my recycle dead battery box, put it in and low and behold camera powered on. Guess it was not a battery problem.
Dji told me to send the camera and not working batteries back. The quoted ¥24,261 to replace core unit. A replacement camera is on its way back to me now.
DJI in Japan were very helpful, the whole process was smooth and trouble free. Apart from not being able to follow their Japanese for a repair claim. Someone with could English
did it for me via email..
I feel sorry for the Amazon seller who replaced a battery that may not have been bad. Will test all batteries again when replacement unit arrives.
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