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Wird lines when make video?
189 6 5-26 23:15
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weseli
lvl.4
Flight distance : 38402 ft

Serbia
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Hi, i have wird lines when shot on video mode on spark. Before that wasn't the case. Can somebody tell me what can be a problem?

Here is the video:


https://imgur.com/mRmt3b6
5-26 23:15
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Montfrooij
Captain
Flight distance : 1590364 ft
Netherlands
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I assume the mp4 file was taken from the SD card?
5-26 23:30
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weseli
lvl.4
Flight distance : 38402 ft

Serbia
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No, from dji app.
5-27 00:11
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Mhinc
Second Officer
Flight distance : 96421 ft
Canada
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weseli Posted at 5-27 00:11
No, from dji app.

That means you are using a cached video from your device.  Check the video from your SD Card in the Spark itself.  It should be fine.
5-27 01:45
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DJI Gamora
Super Moderator

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Hi, there. Thank you for your query to us. Can you please check the file in your SD card if it is showing the same thing. If yes, you may try to back first all your files and try to reformat the SD card to see if the issue will still persist. Please keep us posted on the latest updates for us to further help you. Have a good one.
5-27 09:22
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi weseli, my sincere apologies for the inconvenience that it caused. Kindly provide a sample footage from the SD card for further checking. You can upload the footage by using google-drive or Dropbox and then provide the link here. Also, as mentioned on pot #4, the files from the APP are cached files only and you can get the original footage from the SD card. Thanks for your continued support.
5-27 09:35
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weseli
lvl.4
Flight distance : 38402 ft

Serbia
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Hi guys again, i downloaded video directly from sd card and the video is much batter? Thank you for advice!
Here is video:

video
5-29 09:30
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