Hi their fellow dronies

  

  

I lost my MA a couple of months ago and have just returned back from working abroad and have now been able to upload the data from that lost connection flight, again thanks for the support when I first posted my MA going MIA back in February on the forum.

  

  

flight details - lost connection during the flight, no obstacles in the way, I was on high ground.

  

  

Any help would be much appreciated to decipher the log. This is also a running case for DJI.

  

  

Thanks Scott

https://www.phantomhelp.com/logviewer/VFJCS9RXQRD2RYBOCO0G/

Hi Scotty,

sorry for your loss, your flightrecord does not explain (as far as i can see) what went wrong.

Challenging flight, that far at low height. 5x weak signal message.

At the end the video link must have been bad, your yaw inputs too much for a decent right turn towards home.

Loosing connection, at 1396 meters for 70 seconds. MA retraces it route....
When connected again at 50 meters RTH altitude distance to home 1577 meters.
MA did RTH, after 9 seconds distance 1509 meter.

Flightlog stopped here!  No signs of hitting a bird etc. Pitch and Roll angles as normal in the last record.

So what happend....??  i do not know.

cheers
JJB

Hi, there Scotty. We're sorry to know about the incident happened to your DJI Mavic Air. Our repair facility team are currently conducting an investigation for this said issue since you already submitted a case. Thank you for your kind and understanding and have a good one!

Update for all, DJI have sent me a replacement MA after deciphering the data, a big thumbs up

DJI Gamora Posted at 5-27 09:15
Hi, there Scotty. We're sorry to know about the incident happened to your DJI Mavic Air. Our repair facility team are currently conducting an investigation for this said issue since you already submitted a case. Thank you for your kind and understanding and have a good one!

Update for all, DJI have sent me a replacement MA after deciphering the data, a big thumbs up

DJI Gamora Posted at 5-27 09:15
Hi, there Scotty. We're sorry to know about the incident happened to your DJI Mavic Air. Our repair facility team are currently conducting an investigation for this said issue since you already submitted a case. Thank you for your kind and understanding and have a good one!

Update for all, DJI have sent me a replacement MA after deciphering the data, a big thumbs up

DJI Gamora Posted at 5-27 09:15
Hi, there Scotty. We're sorry to know about the incident happened to your DJI Mavic Air. Our repair facility team are currently conducting an investigation for this said issue since you already submitted a case. Thank you for your kind and understanding and have a good one!

Update for all, DJI have sent me a replacement MA after deciphering the data, a big thumbs up from me, and the way DJI handled this case.     

JJB* Posted at 5-27 04:38
Hi Scotty,

sorry for your loss, your flightrecord does not explain (as far as i can see) what went wrong.

Update for all, DJI have sent me a replacement MA after deciphering the data, a big thumbs up

DJI Gamora Posted at 5-27 09:15
Hi, there Scotty. We're sorry to know about the incident happened to your DJI Mavic Air. Our repair facility team are currently conducting an investigation for this said issue since you already submitted a case. Thank you for your kind and understanding and have a good one!

Update for all, DJI have sent me a replacement MA after deciphering the data, a big thumbs up

Scotty Shep Posted at 6-8 04:08
Update for all, DJI have sent me a replacement MA after deciphering the data, a big thumbs up

Hi Scotty,

Good news for you and other MA users (DJI will help them out if a MA dissapear without a known reason!)

Happy many landings with your new Mavic Air.

cheers
JJB

Scotty Shep Posted at 6-8 04:08
Update for all, DJI have sent me a replacement MA after deciphering the data, a big thumbs up

Hi, there Scotty. Thank you for the additional information. We're glad that the case is already closed and you already have your replacement DJI Mavic Air. Looking forward to watching your videos in the future. Have a safe and happy flying always Scott. Thank you for your continued support.

JJB* Posted at 5-27 04:38
Hi Scotty,

sorry for your loss, your flightrecord does not explain (as far as i can see) what went wrong.

Yeah, losing the RTH when it's coming back home with 19 sats is pretty crazy.  I wouldn't trust a Mavic Air after that lol

Latest and most updated drones otherwise you risk having more problems when it's out of control.  It's like, in a way how I motorbike if anything goes wrong you die and others could die too but because everything is built correctly nothing goes wrong.  What you choose to have and how you use it matters a lot.  My bike is an '05 R6 though.  Everything is raw.  No emission regulating equipment that came out in '06.  It's either living a sheltered life that is ultra-safe and mega super boring or a somewhat dangerous one where if something goes wrong, a lot of people can die.. but no one dies because everything is done right. : )

That leaves puzzling dichotomy:  
why "ignore" has been programmed in lieu of none "ignore" so you needn't decide updating at all?