DJIRjohn
lvl.2
Canada
Offline
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Hello All,
I bought my DJI Mavic Pro zoom for my birthday after 2 years savings/waiting and it was flying good and perfectly during 1st few days even at forest using active track. I remember DJI android app wants to update and it was working ok after update but slowly getting wonky at times then one day, it was a nice bright weather, calm wind at 5pm I brough it to the big lake to film my friend swimming, It was flying good, the lake was open with no obstacles except forest boundary. I did a quick Helix mode and it was on really big circle, drone went into the forest and took me a while to get it out due to so much leaves/ branches around. I don't understand why my drone did not simply hover outside thick trees during Helix and avoid these thick branches.
I was able to get it out and last 13 seconds, I only remember pushing control forward and next thing I know it's gone down in the water. I contacted DJI support and they told me I tried to land it, I know that's impossible as drone flew on cardinal direction south-west before hitting the murky dark water.
I tried to look for it, I even bought a rubber boat with my wife n kid to look but no luck, I reviewed the video over n over and I noticed sensor failed when it crashed. I don't understand how a sensor can fail during a beautiful bright day, not too sunny but simply perfect day at 5pm onwards. The drone should have braked as 13 seconds is ample time to react, I am stuck with accessories, very sad....
Please help, see my log. I spent extra money for 6 sensors, I am confused...
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