gil
Captain
Flight distance : 1379308 ft
United States
Offline
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Sounds like you got the "Automated Notification: Unit Received" email. There should be a link in that email where you can review your ticket. Mine says:
Our estimated time of repair is 4-6 weeks from the date of check-in. If you do not receive an email update from the repair team by the 4th week, please call our support team at 818-235-0789, Monday - Friday, 9-5 PST.
Please select option 2 and then 5 to reach DJI directly.
We appreciate your patience and thank you for your support of the DJI Product Line.
DJI Service Center North America
DJI North America
(Oh, if you're not in North America I suppose the contact number would be different)
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