Just recieved my Osmo Action, and notice after first test that my front screen got some fug??

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Hi mathiashoffner, in some rare circumstances, condensation behind Osmo Action’s front screen may occur when the device starts to heat up during normal operation. This does not affect the product performance and the fog will disappear naturally without leaving any marks. To eliminate the fog quickly, you can place the product in a dry area. When using Osmo Action underwater, please make sure the battery cap is locked properly with dry hands.

Grab a desiccant bag, usually, there is one in the Osmo Action box underneath the cardboard. If there isn't, find one from any other electronics packaging you might have. Put the disiccant pack and the Action in a small ziplock bag overnight and that should wick out any residual moisture and prevent this from happening in the future.

Someone else suggested removing the battery and plugging in a charger and running it for an hour at the top rated resolution and framerate which will generate heat and dry out the moisture.  It will run on a charger without battery.

I just bought mine and tested for the spot with water and it showed up on mine. so I am trying the remove battery and plug it in and record method to remove it.

CRAIGMART75 Posted at 6-2 09:05
I just bought mine and tested for the spot with water and it showed up on mine. so I am trying the remove battery and plug it in and record method to remove it.

Did that help?

DJI Mindy Posted at 5-31 03:52
Hi mathiashoffner, in some rare circumstances, condensation behind Osmo Action’s front screen may occur when the device starts to heat up during normal operation. This does not affect the product performance and the fog will disappear naturally without leaving any marks. To eliminate the fog quickly, you can place the product in a dry area. When using Osmo Action underwater, please make sure the battery cap is locked properly with dry hands.

but but but.. the problem is that i need that front screen in action, so i dont have time to turn off the camera and wait for it to disapear. i need that front screen under the hole video.. and i think it is a bad exquse that this i naturall? that a big fail and problem for DJI .........

I'm testing it right now. Looks like it worked.. Knock on wood... I filmed at 4k/60 with rocksteady on.. filled a whole 64 Gb card. no battery just cable plugged in.. took about 70 Min.. One thing I noticed is how hot the camera got.. the body got very warm and inside the battery was also warm.. but the Metal lens ring got to  like 120+  and I could only touch it for like 1 sec before it felt like it would burn my finger.

CRAIGMART75 Posted at 6-2 10:59
I'm testing it right now. Looks like it worked.. Knock on wood... I filmed at 4k/60 with rocksteady on.. filled a whole 64 Gb card. no battery just cable plugged in.. took about 70 Min.. One thing I noticed is how hot the camera got.. the body got very warm and inside the battery was also warm.. but the Metal lens ring got to  like 120+  and I could only touch it for like 1 sec before it felt like it would burn my finger.

Hmm... Looks like DJI got some issues with this product...

Yep I'm afraid so …..

mathiashoffner Posted at 6-2 10:49
but but but.. the problem is that i need that front screen in action, so i dont have time to turn off the camera and wait for it to disapear. i need that front screen under the hole video.. and i think it is a bad exquse that this i naturall? that a big fail and problem for DJI .........

You can start recording, the fog will disappear gradually after a while without any mark left.

CRAIGMART75 Posted at 6-2 10:59
I'm testing it right now. Looks like it worked.. Knock on wood... I filmed at 4k/60 with rocksteady on.. filled a whole 64 Gb card. no battery just cable plugged in.. took about 70 Min.. One thing I noticed is how hot the camera got.. the body got very warm and inside the battery was also warm.. but the Metal lens ring got to  like 120+  and I could only touch it for like 1 sec before it felt like it would burn my finger.

Hi there, Osmo Action can shoot up to 4K, 60fps video at 100 Mbps. The amount of video file data generated in one minute can reach 700 MB. It is inevitable that the camera emits heat when dealing with such a large amount of data in a short time. So it is normal that the device emits heat. However, the Osmo Action pays special attention to this problem. The internal heat dissipation area, such as the heat sink and the lens cover removes heat from the device to ensure the normal operation of the camera, and it is repeatedly tested that the temperature is within a reasonable range.

DJI Mindy Posted at 6-2 23:58
You can start recording, the fog will disappear gradually after a while without any mark left.

No, only dissapear when you turn the camera off

I have a similar issue with my osmo action, but it looks like black lines not fug... This morning it was perfect, but two hours later the black lines get to the front screen without any crash or even water, it has been in its case always, why does it happened and what can I do to avoid any other damage and if possible to repair it?

djiuser_6cgMrMOMF6p1 Posted at 2-27 14:32
I have a similar issue with my osmo action, but it looks like black lines not fug... This morning it was perfect, but two hours later the black lines get to the front screen without any crash or even water, it has been in its case always, why does it happened and what can I do to avoid any other damage and if possible to repair it?

I have this same issue. Personally, any type of electronic device that generates moisture can't be a good thing. Moisture and electronics are like oil and water. I will quote the response I got back from DJI, "In some rare circumstances, condensation behind the DJI Osmo Action’s front screen may occur." It can't be that rare DJI, look how many people are talking about it.

https://forum.dji.com/forum.php?mod=viewthread&tid=230294