FBLive won't connect to business page, only personal
940 1 2019-6-3
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Sarah Wells
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Canada
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Hello,

I've been having a problem since March and haven't found any information or help so far. I use the Gimbal to livestream from certain events that my organization hosts. When I bought my gimbal, I set up Facebook Livestream, no problem, to our business page. Since March, when I go into the Facebook Livestream option, I can only livestream to my personal account. I'm using an iPhone 8, always with the latest iOS, currently 12.2. I have re-paired the device. I have logged out and back-in to my DJI account, my Facebook Account. I have tried just about everything I can think of, and it will only let me livestream to my personal account. Did something change with the connection to Facebook that no longer allows the livestreaming to pages? Or am I missing something? Any help would be appreciated, as I'm going live 6 times over the next three days and would love a fix.


2019-6-3
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DJI Mindy
Administrator
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Hi Sarah, our engineers are working on this problem, please note the future APP update, sorry for the inconvenience caused.
2019-6-3
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