Please select Into the mobile phone version | Continue to access the computer ver.
FBLive won't connect to business page, only personal
747 1 2019-6-3
Uploading and Loding Picture ...(0/1)
o(^-^)o
Sarah Wells
lvl.1
Canada
Offline

Hello,

I've been having a problem since March and haven't found any information or help so far. I use the Gimbal to livestream from certain events that my organization hosts. When I bought my gimbal, I set up Facebook Livestream, no problem, to our business page. Since March, when I go into the Facebook Livestream option, I can only livestream to my personal account. I'm using an iPhone 8, always with the latest iOS, currently 12.2. I have re-paired the device. I have logged out and back-in to my DJI account, my Facebook Account. I have tried just about everything I can think of, and it will only let me livestream to my personal account. Did something change with the connection to Facebook that no longer allows the livestreaming to pages? Or am I missing something? Any help would be appreciated, as I'm going live 6 times over the next three days and would love a fix.


2019-6-3
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Hi Sarah, our engineers are working on this problem, please note the future APP update, sorry for the inconvenience caused.
2019-6-3
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules