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upload hangs at 20%
161 2 2019-6-5
Uploading and Loding Picture ...(0/1)
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Fabic
First Officer
Brazil
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Hi

My MA does not complete the upload in the system, always hangs with 20%, how should I proceed?

thanks
2019-6-5
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DJI Tony
Super Moderator

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Hi, we're sorry for the inconvenience. I would like to clarify if you're trying to update the firmware of your Mavic Air? If yes, I would recommend checking the internet connection, you may use DJI Assistant 2 to your computer to see if that would help. The DJI Assistant 2 can be downloaded using this link: https://www.dji.com/mavic-air/info#downloads If there are any error messages during the process, please let us know. You may refer to the link below for updating the firmware.

2019-6-5
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Fabic
First Officer
Brazil
Offline

Hi Tony:

No, it's about flight safety conditions in places near airports, or something ... I do not think it's a problem with the internet signal.
2019-6-6
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