Hello everyone, i have problem with dji phantom 4 pro, " Forward Vision Left&Right Error and forward vision system error ".

Check the status, vision sensor is normal, but in overall status is vision system error,

I try calibration using dji assist 2, but sensor display is blank,

I try change forward sensor but No changes, error always show, What might be the problem on the Gimbal encoder?

Thanks

Hello and good day BintangIO. I am sorry about the trouble caused and thank you for reaching out. With regards to issue that we are facing today, you may give a try to change the resolution of your screen for your reference you may take a look at this information. It is recommended to use a monitor with a size of 14 inches or more, and a curved screen is not supposed to be used. Set the display resolution to the recommended value (usually 14 inches for 1366*768 or 1440*900; 17 inches for 1366*768 or 1280*720; 19 inches for 1366*768 or 1440*900; 22 inches for 1680) *1050 or 1920*1080; 24 inches for 1920*1080 or 1920*1200). Please give us an update on the said situation for us to help you further. Thank you.

DJI Stephen Posted at 6-7 08:47
Hello and good day BintangIO. I am sorry about the trouble caused and thank you for reaching out. With regards to issue that we are facing today, you may give a try to change the resolution of your screen for your reference you may take a look at this information. It is recommended to use a monitor with a size of 14 inches or more, and a curved screen is not supposed to be used. Set the display resolution to the recommended value (usually 14 inches for 1366*768 or 1440*900; 17 inches for 1366*768 or 1280*720; 19 inches for 1366*768 or 1440*900; 22 inches for 1680) *1050 or 1920*1080; 24 inches for 1920*1080 or 1920*1200). Please give us an update on the said situation for us to help you further. Thank you.

I use macbook pro 2011, and Which resolution is best for me to use?

DJI Stephen Posted at 6-7 08:47
Hello and good day BintangIO. I am sorry about the trouble caused and thank you for reaching out. With regards to issue that we are facing today, you may give a try to change the resolution of your screen for your reference you may take a look at this information. It is recommended to use a monitor with a size of 14 inches or more, and a curved screen is not supposed to be used. Set the display resolution to the recommended value (usually 14 inches for 1366*768 or 1440*900; 17 inches for 1366*768 or 1280*720; 19 inches for 1366*768 or 1440*900; 22 inches for 1680) *1050 or 1920*1080; 24 inches for 1920*1080 or 1920*1200). Please give us an update on the said situation for us to help you further. Thank you.

1280*800 no changes
1152*720 no changes
1025*640 no changes

Done, forward vision error because landing bolt