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Care Refresh
114 1 6-11 16:46
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Jake Phantom 3 S
Second Officer
Flight distance : 2639747 ft
United States

Curious. My Mavic has Care Refresh and it expires in July. Can I purchase Care Refresh again to go another year on the same Mavic? Or is Care Refresh only for new purchases?
6-11 16:46
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DJI Mindy
Flight distance : 7 ft

Hi Jake, DJI Care Refresh is a one-time purchase, but we have DJI Care Refresh+, which is a service plan that offers you the chance to renew your Care Refresh by extending its coverage for one more year as well as providing one more opportunity to replace your DJI product within 12 months. Furthermore, the warranty period of your product will be extended by at least 12 months. And a free repair service will be provided if your product has a manufacturing defect.

But there are conditions to purchase DJI Care Refresh+:
1) DJI Care Refresh has already been purchased.
2) DJI Care Refresh has not yet expired.
3) There is at least one product replacement left under DJI Care Refresh.

Please check more details here:
6-11 19:03
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