Rockinit
lvl.1
Flight distance : 20577 ft
Thailand
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Hello;
I have 2 issues with my Mavic Pro.
About a year ago, I did a required software update and after the update the drone started telling me it is out of video transmission range when it was as close to me as 10 meters. The drone continues to film and it can still send video back to my cell phone monitor but the screen on the monitor freezes at the point it claims to be out of range.
I was using a Samsung Galaxy Tab A6 that I had flown the drone with for over a year with no problems.
I got a friend to download the DJI app in his Samsung phone and everything worked OK, is this just a situation in which DJI no longer supports the Samsung OS in my tablet?
Yesterday, I downloaded the newest NFZ update and the drone told me I'm in a NFZ, although I am not in a NFZ, even the monitor screen map shows me to be over 300 meters from a NFZ. I used the DJI app to advise DJI of the mapping error but when I returned to the flying screen, it was all black. I took a still shot with it and the still came out OK, so it doesn't appear to be a camera issue.
My local DJI shop said the first problem is a software problem but were unable to provide a solution.
I tried to contact that shop about the black screen issue but they do commercial shoots and the only English speaking tech appears to be on a shoot out in the jungle. (I'm in Thailand.)
Thanks
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