djiuser_9kutsv0lNSA2
lvl.1
United States
Offline
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DJI Tony Posted at 6-12 14:53
Hi, we're sorry to know about the mishap that happens to your drone. We highly recommend syncing your flight records and contact our support via the link below. For additional information, if you've managed to retrieve your drone, for the sake of security, we indeed don’t repair water damaged drone. Because aircraft consists of a large quantity of sensitive electrical components, after it is water damaged, electrical components may be corroded, thus affecting its stability and security. Through the related tests, the repair of water damaged units needs to replace all the relevant components, and it is possible that the cost of repairing a water damaged drone is far higher than buying a new drone. Therefore, we advise that water damaged units are ineligible for repair service. Thanks for your understanding and cooperation.
Here is my flight record. From what I can see the GPS and compass malfunctioned. |
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