DJI Assist 2 Login error
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6546 8 2019-6-14
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Bontie
lvl.1
Flight distance : 19544 ft
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South Africa
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  1#
I keep on getting an error "network error (2-499)" when trying to log into Assist 2?
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2019-6-14
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DJI Susan
Administrator
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  2#
Hi Bontie, may we know what's the current version of the DJI Assistant 2? Is there any chance to change to another working internet to verify?
2019-6-15
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Orubun
lvl.2
Flight distance : 402362 ft
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Sweden
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  3#
Still cant logg in to my drones or make updates with the current Dji ass 2 version. In this version of ass its only whant to login on a inspire 2, and i only got M2P and M Enterprise Dual. Will there be a new version on the ass or what?
2019-10-20
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DJI Susan
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  4#
Orubun Posted at 10-20 14:12
Still cant logg in to my drones or make updates with the current Dji ass 2 version. In this version of ass its only whant to login on a inspire 2, and i only got M2P and M Enterprise Dual. Will there be a new version on the ass or what?

Hi Orubun, just to verify, do you download the correct DJI Assistant 2 from the corresponding product page?  If yes, may I know what's the current version number?
2019-10-20
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Orubun
lvl.2
Flight distance : 402362 ft
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Sweden
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  5#
DJI Susan Posted at 10-20 20:05
Hi Orubun, just to verify, do you download the correct DJI Assistant 2 from the corresponding product page?  If yes, may I know what's the current version number?

Yepp did DL the correct Dji Assistant 2 and still getting program whant to logg in instpire 1.
2019-10-21
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Orubun
lvl.2
Flight distance : 402362 ft
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Sweden
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  6#
Orubun Posted at 10-21 16:36
Yepp did DL the correct Dji Assistant 2 and still getting program whant to logg in instpire 1.

Inspire 2 shall it be, DL 1,2,5Version and reinstalled it 3 times now and every time im getting how to logg in Inspire 2. Have i DL the wrong Dji Ass 2 or what??
2019-10-21
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Orubun
lvl.2
Flight distance : 402362 ft
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Sweden
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  7#
think i have found the problem, will test some more tomorrow..
2019-10-21
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Orubun
lvl.2
Flight distance : 402362 ft
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Sweden
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  8#
DJI Susan Posted at 10-20 20:05
Hi Orubun, just to verify, do you download the correct DJI Assistant 2 from the corresponding product page?  If yes, may I know what's the current version number?

Problem solved, had the wrong version. ;) thx for helping me to find the correct version and allso how to use the sight..
2019-10-21
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DJI Susan
Administrator
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  9#
Orubun Posted at 10-21 17:46
Problem solved, had the wrong version. ;) thx for helping me to find the correct version and allso how to use the sight..

Glad to know the issue has been figured out, please keep us updated if there is any other problem.
2019-10-21
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