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Can I transfer my flight records from wrong email
292 3 6-15 17:40
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TMcArthur
lvl.2
Flight distance : 85250 ft
United States
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Unfortunately, when I bought my Mavic Pro and made a DJI account, I seem to have made my account under the email "TMcArthur@mail.clm" rather than "TMcArthur@mail.com". The problem here is that, now that I have both a Mavic and a Phantom, I'd like to have all my flight records as well as my pilot level all on one account but I have the majority of my flights are stored on an account with an email that doesn't match up with mine!
Is it possible to have DJI support merge these two accounts somehow?
6-15 17:40
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi TMcArthur, unfortunately, the existing flight records only follow one DJI account, it cannot be transferred or merged into another account. We can only recommend to log in the correct DJI account and keep the future flight records in it, sorry for the inconvenience caused.
6-15 18:59
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TMcArthur
lvl.2
Flight distance : 85250 ft
United States
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Ah, that's unfortunate. I guess that account will simply be the Mavic-only account until I sell it lol. Damn
6-15 19:03
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DJI Mindy
Administrator
Flight distance : 7 ft
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TMcArthur Posted at 6-15 19:03
Ah, that's unfortunate. I guess that account will simply be the Mavic-only account until I sell it lol. Damn

If you log in your correct DJI account, the new flight records can still be saved in this account, it's just the older flight records cannot be transferred.
6-16 20:14
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