Gimbal not saving photos/movies
Uploading and Loding Picture ...(0/1)
o(^-^)o
caalmanza9311
lvl.1

Colombia
Offline

Gimbal does not save photos / movies, however if it allows to update frimware. https://www.youtube.com/watch?v=MZ0bSBN-iPI
2019-6-18
Use props
caalmanza9311
lvl.1

Colombia
Offline

someone knows why this happens.
Checking shows in the image gallery "empty card"
2019-6-18
Use props
DJI Gamora
Administrator

Offline

Hi, there. Thank you for reaching out and we do apologize for the inconvenience. Can you please try to plug in your SD card in your computer and check if the file is there. Also, you may try to back-up your files and reformat your SD card to see if there would be some changes. In addition, if there possible that you can try to use a different SD card just to check if the problem will still persist. Please keep us posted on the latest updates on the said issue for us to further help you. Thank you for your kind and understanding. Cheers!
2019-6-18
Use props
caalmanza9311
lvl.1

Colombia
Offline

DJI Gamora Posted at 6-18 08:45
Hi, there. Thank you for reaching out and we do apologize for the inconvenience. Can you please try to plug in your SD card in your computer and check if the file is there. Also, you may try to back-up your files and reformat your SD card to see if there would be some changes. In addition, if there possible that you can try to use a different SD card just to check if the problem will still persist. Please keep us posted on the latest updates on the said issue for us to further help you. Thank you for your kind and understanding. Cheers!

Hello, I have tried with three different memories, however the same thing happens, it is also updated. and it still does not allow to take photos, it keeps saving
2019-6-18
Use props
caalmanza9311
lvl.1

Colombia
Offline

The phantom 3 advanced when connected to the PC shows the memory files, however formatting it does not allow to save photos
2019-6-19
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules