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Fix LGG6 connection problem with Mavic!
95 1 6-18 14:05
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djiuser_f3lDGWMkR9AG
lvl.1
Peru
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We are all having the same problem, we cannot connect to our Mavics after the OREO update.
Please fix!
6-18 14:05
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DJI Tony
Super Moderator

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Hi, we're sorry for the inconvenience. Unfortunately, the mobile device that you've used with your Mavic Pro is not compatible with our DJI Go 4 app and Mavic Pro, however, this doesn't mean that the application wouldn't work with your mobile device. The application may work properly using the preferred mobile device due to the capability of your phone but then again since the specific mobile device hasn't been tested by our engineers, therefore, the app may react differently if there will be an update with the firmware, application, or mobile device software. You may refer to the image below. We do appreciate your understanding.

6-18 16:42
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