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Osmo pocket problem with oneplus 6
220 1 6-19 15:17
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Biondomanuel
lvl.1
Italy
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Hello, Yesterday I got the device, I tried to activate it following the instructions but I had several problems. When I tried to turn it on it started re-booting continuously showing the dji logo and so on. At one point it arrived at the language selection screen but then on the screen purple and yellow lines appeared as if the display was broken, then it turned off and started to restart rebooting continuously with the dji logo. I have already asked for Amazon to be replaced. Has anyone else got an oneplus 6 and had problems with osmo pocket?
6-19 15:17
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DJI Tony
Super Moderator

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Hi, we're sorry for the inconvenience. We would recommend contacting our support for further evaluation of the unit, however, it's glad that you've managed to process a replacement under a reseller. Please let us know if you have further concerns. Thank you for continued support.
6-24 12:08
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