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6/20 firmware update broken?
766 21 6-20 10:58
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Wiz33
First Officer
United States
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Many posts on the OP User facebook page that the new firmware will not download and install. Anyone seeing the same or have anyone completed the update?
6-20 10:58
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Calor1030
lvl.4

United States
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I keep getting an error message
6-20 11:10
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GoFly Drone
Captain
Flight distance : 545023 ft
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United Kingdom
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Same here error on all different IOS , using WiFi and cellular same issue ..guess they screwed this one up , prob be fixed in a few days
6-20 12:26
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Cyclops76
lvl.1
Flight distance : 99744 ft
United States
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It seems broken to me. I tried all of the tips to fix it, but it still fails.
6-20 13:04
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thecusterman
lvl.1
United States
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I am also getting an error when trying to update.  I'll check back tomorrow.
6-20 13:17
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VisualeyesAerial
Second Officer
Flight distance : 3214951 ft
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United States
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If DJI hasn't posted it to this forum, wait!  It's not ready yet!  Don't brick your Osmo!  This should be obvious.
6-20 13:33
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DJI-Osmo-User-1
Second Officer
United Kingdom
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Not that obvious if you don’t visit the forum and Mimo tells you there’s an update.
6-20 14:37
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NeonAura
lvl.3

United States
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GoFly Drone Posted at 6-20 12:26
Same here error on all different IOS , using WiFi and cellular same issue ..guess they screwed this one up , prob be fixed in a few days

Same - error report.
6-20 14:40
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Curt1591
First Officer
Thailand
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There's always a possibility the server is flooded.
6-20 14:52
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col4bin
lvl.4
Flight distance : 86220 ft
United States
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Its not working for me. Failed to verify firmware error message in mimo app
6-20 17:19
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FatherXmas
Captain
Flight distance : 4058619 ft
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United States
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col4bin Posted at 6-20 17:19
Its not working for me. Failed to verify firmware error message in mimo app

That's what I'm getting.
6-20 17:35
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djiuser_FnSrsPfmBVXZ
lvl.1
Japan
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Yes, same. App says 1.08 something available. Android phone says 'Firmware installing...' but stays at 0% before some time later says device disconnected. If I detach and reattach camera, it sometimes instantly hits 50% and says firmware update failed. Tried many times. Tried resetting and reformatting. Uninstalled and reinstalled app. Also tried iPad pro, but it says can't verify firmware at all.
6-20 19:34
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djiuser_FnSrsPfmBVXZ
lvl.1
Japan
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djiuser_FnSrsPfmBVXZ Posted at 6-20 19:34
Yes, same. App says 1.08 something available. Android phone says 'Firmware installing...' but stays at 0% before some time later says device disconnected. If I detach and reattach camera, it sometimes instantly hits 50% and says firmware update failed. Tried many times. Tried resetting and reformatting. Uninstalled and reinstalled app. Also tried iPad pro, but it says can't verify firmware at all.

Camera still works with 1.06.00.3
6-20 19:38
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Cool h
Second Officer

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Why 1.06? Should it be 1.07?
6-20 20:09
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djiuser_FnSrsPfmBVXZ
lvl.1
Japan
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djiuser_FnSrsPfmBVXZ Posted at 6-20 19:38
Camera still works with 1.06.00.3

Also chatted with support. Explained problem, but they made no mention of new firmware or reports of any problems. Said to complete an email requesting support for return.
6-20 20:21
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djiuser_FnSrsPfmBVXZ
lvl.1
Japan
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Cool h Posted at 6-20 20:09
Why 1.06? Should it be 1.07?

I just purchased camera yesterday and 1.06 was default version. App immediately alerted to 1.08 firmware.
6-20 20:24
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fansfe82067d
First Officer
Australia
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I'm not sure that it's ever wise to rush to update any device.  Let others discover the problems!  I was about to update a phone once, checked the relevant forum, discovered that everyone's phone had been bricked - permanently - by the update....
6-20 22:29
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Udo13
First Officer
Germany
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GoFly Drone Posted at 6-20 12:26
Same here error on all different IOS , using WiFi and cellular same issue ..guess they screwed this one up , prob be fixed in a few days

Why do they need few days?
6-20 23:32
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djiuser_FnSrsPfmBVXZ
lvl.1
Japan
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fansfe82067d Posted at 6-20 22:29
I'm not sure that it's ever wise to rush to update any device.  Let others discover the problems!  I was about to update a phone once, checked the relevant forum, discovered that everyone's phone had been bricked - permanently - by the update....

There is no 'rushing' to update when the app automatically prompts the user to update to the latest version. By your logic nobody would update their device. The manufacturer is responsible for releasing the firmware to the app for the user to update. The customer doesn't seek it out.
6-21 00:42
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Wiz33
First Officer
United States
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Strange, It's been over 12 hours and no official response from any of the DJI reps. Some form of official statement would be nice
6-21 07:01
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DJI Gamora
Super Moderator

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Hi, there. Thank you for reaching out. On behalf of DJI I extend my sincere apologies for the issues that you have experienced. As of this moment, we are still finalizing the new firmware and it is not readily available. I will highly recommend to please pay attention to the release note on our official website for the latest firmware update details. I will be posting the link below. Thanks for your understanding and patience. Thank you for your continued support. Cheers!

https://dl.djicdn.com/downloads/ ... elease_Notes_en.pdf
6-21 11:17
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GoFly Drone
Captain
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Udo13 Posted at 6-20 23:32
Why do they need few days?

because its DJI ..!!
6-21 12:25
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