DJI Stephen
DJI team
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Hello and good day Drone_Bob. I am sorry for the trouble and thank you for reaching out. Can you please try to fly your drone to a different location to see if the interference issue will still persist. We suggest to choose an outdoor open area where the GPS is good, no magnetic interference, to fly the drone and check if all the functions are normal. In addition can you please try using a different recommended mobile device to see if the issue will still persist? Upon checking the mobile device ( iPhone XR ). I am sorry to say that the mobile device is still not recommended for your DJI Spark as of the moment. Actually, there is a possibility that the iPhone XR will be able to work with the said drone, however, since it's not yet optimized with the DJI Spark and with the DJI Go 4 application we cannot guaranteed the stability of the iPhone XR when in use with the said device and with the said application and if this will work all the time while using the specific device. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any inconvenience and any problem. Thank for your support.
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