DJI Mindy
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djiuser_jZSX9yOUlmJ5 Posted at 6-30 12:20
So I continue to wait. On 6/19 DJI confirmed that my fly away was to be covered under warranty and that they will send a replacement, refurbished, yet I only owned my spark for 10 days before it malfunctioned, but I realize that arguing for a new replacement is a hopeless endeavor.
On 6/19 I was informed that it would take 3-5 business days to ship the replacement. It is now going on the 8th business day. Anyone?
Hi there, we are sincerely sorry to know the replacement drone still hasn't been shipped out, your case has been escalated to the higher-level team to check what happened and we will have someone to contact you soon, sorry again for the unpleasant experience with us. |
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