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ESC error after crash.
758 5 2019-6-28
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sparkdrone
lvl.4
Flight distance : 9593 ft
United States
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I have crashed my drone into a wall and now it gives me an esc no.1 and esc no.3 error.I have seen a lot of posts like this before.
Is there any way to fix this error?
2019-6-28
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sparkdrone
lvl.4
Flight distance : 9593 ft
United States
Offline

The drone also has a broken arm and a LED indicator that doesn't work.
2019-6-28
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RJB1
Second Officer
Flight distance : 32031 ft

Australia
Offline

This seems to cover your esc and led problem, but if the arm is broken too, then you have to change the whole body out.

2019-6-28
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DJI Susan
Administrator

Online

Hi there, I'm sorry to read the crash. For your situation, I sincerely suggest you start a case and send it in for diagnosis: https://www.dji.com/support The designated team will take care once they received the package.
2019-6-29
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RJB1
Second Officer
Flight distance : 32031 ft

Australia
Offline

DJI Susan Posted at 6-29 02:00
Hi there, I'm sorry to read the crash. For your situation, I sincerely suggest you start a case and send it in for diagnosis: https://www.dji.com/support The designated team will take care once they received the package.

Why doesn't DJI allow customers to talk to a real person at their local service centre? You don't give the phone number or a name of the person you are asking us to send our drone to. Why so secretive?
You wont even respond to my thread where my drone is dropping from the air and crashing.
https://forum.dji.com/thread-191677-1-1.html


2019-6-29
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DJI Susan
Administrator

Online

RJB1 Posted at 6-29 02:08
Why doesn't DJI allow customers to talk to a real person at their local service centre? You don't give the phone number or a name of the person you are asking us to send our drone to. Why so secretive?
You wont even respond to my thread where my drone is dropping from the air and crashing.
https://forum.dji.com/thread-191677-1-1.html

Sorry for the late response. I just read your comment and your previous post, will check and responded accordingly.
2019-6-30
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