Please select Into the mobile phone version | Continue to access the computer ver.
auto focus not working anymore
588 2 2019-6-30
Uploading and Loding Picture ...(0/1)
o(^-^)o
aspex9
lvl.1
Flight distance : 328937 ft
Luxembourg
Offline

Hey,

My auto focus on the mavic pro stopped working.

I tried to reinitiate the settings of the camera via app, did a gimbal calibration, formatted my sd, tried a second SD card and even reloaded the firmware. I also tried with 2 different phones, but the problem is still there. My picture is blurry, which means I can't take any decent pictures or video.

I saw that there are several people reporting the same problem. What can I do?

Thank you for your help.

Thomas
2019-6-30
Use props
DJI Stephen
DJI team
Offline

Hello and good day Thomas. I am sorry for the trouble. May we  please know what happened before this issue happened and are you able to post some photos of videos that shows the said issue for us to check and for us to assist you further. Thank you.
2019-6-30
Use props
STRIDE8
lvl.4
Flight distance : 1382431 ft
United States
Offline

My auto focus was off for a short time during flying last Friday.  I landed and restarted the Mavic Pro ad it re-adjusted.  I thought there was probably something on my lens but the Polar Pro ND filter was clean
2019-7-1
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules