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Sparks controller not charging
175 3 7-4 12:07
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fans279a98ca
lvl.2
United Kingdom
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All of a sudden my Spark’s controller stopped charging...what should I do?!? It’s only 5 months old.
7-4 12:07
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DJI Tony
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Hi, we're sorry for the inconvenience. Have you tried to check if there's physical damage to the RC? Have you tried to use a different cable to charge the RC? May we know what will happen upon charging your remote controller? You may send us a video regarding the problem and upload it google drive or dropbox for further assistance. Please let us know the latest progress for further assistance. Thank you for your support.
7-4 13:12
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fans279a98ca
lvl.2
United Kingdom
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Hi there is no physical damage to the controller as far as I can see. The controller simply isn’t charging anymore, I’ve tried another cable but same result. My sparks battery’s are charging no problem. As soon as I turn on the controller it’s beeping and flashing red, I’ve gad no problem pairing it in the past to the drone.
If it’s a hardware problem, do DJI fix it free of charge as it’s only 5 months old?
7-4 13:33
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fans279a98ca
lvl.2
United Kingdom
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No more advice DJI?
7-6 13:10
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