DJI Assistant 2 V1.2.4 Mac OSX High Sierra 10.13.6
Trying to check firmware on RC.

Connected RC via USB and launched DJI Asst.
Clicked on "RC For Mavic Pro"
Clicked on "Firmware"..... nothing, just shows the rotating icon of delay. :-(

any idea? This is a the latest version of Asst2. Surely it can't be this hard?

Hi, there. Thank you for reaching out and we do apologize for the inconvenience. Can you please try to use a different USB cable to see if there would be some changes? Also, you may try to uninstall and reinstall the DJI Assistant 2 to see if the problem will still persist. In addition, Can you please send us a screenshot showing the error for us to further isolate the issue. Please keep us posted. Thank you for your kind and understanding. Cheers!