DJI Susan
Administrator
Offline
|
M ZH Posted at 9-21 23:15
Hello
I would like to add my name here, I have the same problem. I have the DJI Mavic 2 PRO with an RC Pro controller and I took some great photos during my holidays. The first photos it saved me normally, in a high resolution. Then it suddenly changed and a message came up that now the photos are saved in this cache space. I didn't think anything of it. But afterwards I had to realise that the resolution is just crap - each photo has 1 MB and is pixelated when you look at it on the computer. I have my SD card in the RC PRO controller - the name is SanDisk 128 GB. I have only used 1 GB of it and therefore have enough memory. I am extremely frustrated as they would be such great photos!
What can I do? Please help quickly.
Hi Mira, sorry for the issue you encountered. May double confirm if the SD card was mounted in the drone or in the Smart Controller? If it was in the aircraft, you may try to use a different SD card and check again to see if the picture can be saved on the SD card.
If it was in the controller, you may double-check the files on the aircraft to see if they are in full resolution. |
|