S-e-ven
First Officer
Flight distance : 5922034 ft
Thailand
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RJB1 Posted at 7-21 00:29
You are jumping to conclusions. I never said it was a used part. Its a company in Wisconsin that takes brand new Sparks and strips them down for the parts. I guess if you want to go on about how can I trust a company, then the same applies for DJI, because as we have seen they arent very trustworthy either.
Good point on them not replacing a motherboard so I could just have them ship it back, but since I can't talk to anyone in the service center, if they damaged other parts taking it apart I have no one to go back on. DJI just seem like a rip off for not letting you talk to the actual people that are working in the service center. Wouldnt you have more confidence if you had direct contact with the person fixing your hardware? I just dont see what that is such a big secret with DJI unless they are trying to hid something.
Ok, my bad, I did not know that there are people, stripping brand new birds and selling untested (in reality) parts.Because they are new, no need to, right?
Which is the problem, with your (and former also my) problem, in his case.
I do not think, that DJI is knowingly sending out defective birds.
And this particular defect was not there, from the beginning (at least my bird needed over 30 flights, to the first "bumping on the floor"-starting event).
And after that it happened for about 200 flights just every 10 or 20 flights, was not to predict, nor was it to push, which resulted in (my case!) "all ok" on the first warranty service attempt. Where they also did not find/could not reproduce the gimbal "hooking".
Despite the videos and forums-mods involved, there was a second attempt needed, for this two faulty parts.
Since this is NOW a known "thing", to DJI, I may have the idea, in case a Spark comes in, with this description, in special if OUT OF warranty, they go direct to the mainboard change. And get you a warranty on that changed part!
And to the "damaging other parts", you are not leaving your lovely Subaru (in the second video, you forgot something: 158-... ;-) in the dealership without guarding every move they do, huu?
Dji is just not a "around the corner" service, in Australia.
Neither it is in Thailand. But there are "trusted" Service shops, which do , payed, service.
I did not follow all of your topics about this, at least I don't have every rant in my head, but:
You are out of warranty, arent there any other DJI servicing Drone dealers around?
Closer to your area?
No one says, you need to get it to "the" official DJI Service in Australia, which would have handled your bird in warranty times.
And, aside all this, YOU wanna get the bird in the air again!
I understand that you are angry.
This "misbehavior" may be a build in thing, and you just got it after warranty times.
Did you buy it second hand or just not used it much, in the one year?
In case of sec. hand, my guess is, the angryness is in the wrong direction!
You bird is already on "almost every start", which come in my experience after more as 100 flights!
But I also think that it is a "growing" error, aging, bad soldering, ....
And yes, it is not so easy, to get in contact with DJI-Service. It always ends in call centers or in the forum.
My idea is (and was), to get a lot of info to the mods, so that they could connect it to the bird.
This way, the service should be able to read as much about it, as neccessary!
But you could try to get a mod to try to inform the service to call back to you, before they do something, after they open up the parcel, perhaps?
One thing: Are you sure, it will be repaired in Australia?
As i said, if I would want DJI to do something on my birds, here in Thailand, it would need to be send to Hong Kong!
Which means, since warranty is gone, I would get it to one of the 2 (known to me) Bangkok based DJI-Drone Services, which are NOT warranty handler for the Spark.
At least they weren't, for my two spark!
In the end it is just one question: You wanna fly that bird again?
Try the CSC, after starting motors switch to sport and "fullspeed" the bird up in the air.
I found out, if 2 or more meters up, it still may try to fall, but the motorpower comes always back again, after 10, 20, 30cm
And it stabilizes after some seconds. But up in the Air, only
On the ground it bumps, bumps, and that lets you try to stop the motors, right?
Or get it to a DJI Service for the Spark.
Even in case it cost you 200 AUD, still cheaper as a new one/other bird!
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