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Recommended vs authorized Service Center.
412 2 2019-7-18
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ThinAir
lvl.3
Flight distance : 659150 ft
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Canada
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Hi all,
Could someone explain to me what is the difference between being an Authorized Service Center versus a Recommended Service Center ?
I'd guess  that the Authorized would do under warranty repairs as for the recommended could not. Am I right ?

Happy flying !
2019-7-18
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DJI Tony
Super Moderator

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Hi, thanks for the inquiry. For clarifications, Recommended Service Center are trained by DJI and have the capability to repair DJI products. The warranty responsibility will transfer to the Recommended Service Center for any products they repair, and those products will no longer be warranted by DJI. However, Authorized Service Centers are authorized by DJI to provide warranty repairs for DJI products. Products repaired at an Authorized Service Center will continue to be warranted by DJI. Hope that this would clarify your query. Thank you for your support.
2019-7-18
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ThinAir
lvl.3
Flight distance : 659150 ft
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Canada
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DJI Tony Posted at 7-18 08:17
Hi, thanks for the inquiry. For clarifications, Recommended Service Center are trained by DJI and have the capability to repair DJI products. The warranty responsibility will transfer to the Recommended Service Center for any products they repair, and those products will no longer be warranted by DJI. However, Authorized Service Centers are authorized by DJI to provide warranty repairs for DJI products. Products repaired at an Authorized Service Center will continue to be warranted by DJI. Hope that this would clarify your query. Thank you for your support.

Thanks DJI Tony. That is what I wanted to know.

Daniel.
2019-7-18
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