Hi,
I just purchased a new Spark Fly Combo from eBay and I'm having trouble activating it. I'm getting an Activation Failed Activation Service Error Code 1112. Any help would be greatly appreciated.

Serial # is 0ASUG1B004000P


Thanks!

Hi, thank you for reaching out and we do apologize for the inconvenience. I already sent you a PM please check your inbox. Thank you!

Looks like this a common problem if you don't buy from an authorized retailer...
Thanks, Gamore for the quick reply and I'll contact the seller for a refund.

I had that. Gamora fixed it up for me.

DJI Gamora Posted at 7-24 08:54
Hi, thank you for reaching out and we do apologize for the inconvenience. I already sent you a PM please check your inbox. Thank you!

I am also having this issue. Just bought one from Amazon.

My SN is: 0ASDE741C100ED

los914 Posted at 7-24 10:34
Looks like this a common problem if you don't buy from an authorized retailer...
Thanks, Gamore for the quick reply and I'll contact the seller for a refund.

You are always welcome Los. Thank you for your kind and understanding. Cheers!

fans09cc2e37 Posted at 7-25 08:17
I am also having this issue. Just bought one from Amazon.

Hi, thank you for your query for us. I will be sending you a PM, kindly please check your inbox. Thanks!

Hello, I have the same concern as los914 sur mon Mavic pro 2
Activation failed
Please try again
Activation service error
code (1112)
Can you help me ?
My serial number is SN: 163DFCD0011ESU
The drone was buying new in a shop in France and I'm in Madagascar.
I have the bill if needed.
Thank you

Rnai Posted at 7-29 01:05
Hello, I have the same concern as los914 sur mon Mavic pro 2
Activation failed
Please try again

Hi Rnai, sorry for the late response. I've received your message in PM and responded as well, please kindly check later, thanks!

Hello
Thank you for your professionalism I will do the necessary up close
from the dealer and the bank, I wish you good luck and good day

DJI Gamora Posted at 7-25 10:08
You are always welcome Los. Thank you for your kind and understanding. Cheers!

Hi Gamora I have a similar problem on my new Mavic air. Error 1112 . Can you please help me?   SN 0K1DF1R2BD61FY . Thanks

djiuser_vqzRMHkJIICJ Posted at 10-26 03:21
Hi Gamora I have a similar problem on my new Mavic air. Error 1112 . Can you please help me?   SN 0K1DF1R2BD61FY . Thanks

Hi, thank you for reaching out. I will be sending you a PM later, kindly please check your inbox for further information. Thank you!

I have same problem, my serial is 0ASDE550B100A8. I bought from seller from internet. Please help.

DJI Gamora Posted at 7-24 08:54
Hi, thank you for reaching out and we do apologize for the inconvenience. I already sent you a PM please check your inbox. Thank you!

Hi i have same issue with my drone, please let me know how i solve this issue

linoko Posted at 11-13 10:31
Hi i have same issue with my drone, please let me know how i solve this issue

Hi, thank you for reaching out. Just to clarify, are you receiving an error 1112 when you are activating the aircraft? Also, could you please provide us a sample screenshot showing the error for us to help you further? Please keep us posted for us to help you with this problem. Thank you!

I am also having the same issue from the spark I just purchased from Amazon. Here is my information

SN: OAS2FBV00S0127

Hello, I also met same problem with the activation of spark
My Sn is 0ASDE9E0C100N2
Please help me to activate it
Thanks in advance

Hi. i  got my drone back from repairs and have the same issue. please please help me.

I’m having the same issue please help

Hola buenas noches, compré un dji spark, pero cambie el celular y la contraseña no me es la correcta y el nombre del wifi es otro al que aparece  

Hi,

I have the same problem.

Serial No: 1581F5YHC22BE00230MN

Any help appreciated.
Thank you

djiuser_y6YODYpLEoXA Posted at 2-22 16:34
Hi,

I have the same problem.

Hi there. Thanks for reaching out, and we're sorry you're experiencing the same concern. We sent you a PM to further discuss your concern. Kindly check at your earliest convenience. Thank you, and have a nice day.