DJI Tony
Administrator
Offline
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Hi, we're sorry for the inconvenience. I would like to ask if you're getting an error message in the application? Would it be possible if you could clarify to us if the drone experiences any incidents? You could check the status indicator using the image below. For additional information, if the drone indicates that it has a critical error, it's recommended to send the unit to our facility for further evaluation. You could contact our support using this link: www.dji.com/support
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