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Thank you DJI
434 3 7-28 19:39
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GroTToFlyeR
First Officer
Flight distance : 1064790 ft
United States
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I just want to say thank you DJI. I accidentally crashed my drone and had a holiday coming up in the near future. I was worried about two things, I wouldn’t have made your own and I wouldn’t have it back fast enough if I didn’t send it in.  I sent my drone in on a Friday and I had it back and repaired the following Friday. I never thought that would have been , based on other topics in the forum. I am so glad it worked out this way . I have seen bad stories often but everything was great experience.  I also had another  crash in the old days and also sent the drone in. It’s always been a speedy repair ,  Reasonable price.  I understand there’s miss fortunate occurrences which causes delay or a longer repair time . I can only speak of my issue and there resolve. Thank you DJI . so I wanted to share thank you very much
kind regards
Mattaio

7-28 19:39
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Mattaio, thanks for your kind words about our customer service, glad to know everything went smoothly and quickly, hope you enjoy flying and your holiday.
7-28 20:25
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SupCarlos
Second Officer
Flight distance : 1067133 ft
United States
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finally someone has a good experience
7-29 12:21
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GroTToFlyeR
First Officer
Flight distance : 1064790 ft
United States
Offline

SupCarlos Posted at 7-29 12:21
finally someone has a good experience

Yes sir. I flew a bit today , took some photos. Everything good as new. I am very happy
7-31 20:26
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