Ronin SC - Active Track 3
3200 5 2019-7-31
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Northstar1
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Flight distance : 73638 ft
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Is a cable connection between the Ronin SC and the mounted camera necessary for Active Track 3 to work? Or, rather, is the iPhone connection to the SC sufficient?
2019-7-31
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Cecilsphotos
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I don't know if you ever got this to work, but I'm not having any luck with Active Track on the SC either.  I have tried it with an iPhone 8 and a Samsung Note 9.  In both cases, the gimbal just goes crazy looking for something to track.
2019-8-4
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DJI Mindy
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Flight distance : 7 ft
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Hi Northstar1, sorry for the late response, the cable is not necessary for the Active Track 3.0, but your phone must be in the compatible list and connect to the Ronin-SC.
2019-8-5
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DJI Mindy
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Cecilsphotos Posted at 8-4 15:20
I don't know if you ever got this to work, but I'm not having any luck with Active Track on the SC either.  I have tried it with an iPhone 8 and a Samsung Note 9.  In both cases, the gimbal just goes crazy looking for something to track.

Hi Cecilsphotos, did you mount the phone holder to the hot shoe on the top of the camera? Please note the mobile phone must be positioned in landscape mode for Active Track 3.0 to work properly. In addition, the phone's lens should be as close as possible to the camera lens.
If the issue persists, any chance to share us a short video for further support? Thank you.
2019-8-5
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Northstar1
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Flight distance : 73638 ft
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Thanks, DJI Mindy. Just what I needed to hear.
2019-8-6
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DJI Mindy
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Northstar1 Posted at 8-6 08:13
Thanks, DJI Mindy. Just what I needed to hear.

You are welcome, please keep me updated if you have any further concern.
2019-8-9
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