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Care refresh doubt
342 5 8-1 07:17
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Andres Martinez
lvl.2
Flight distance : 132028 ft
United States
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i have a drone, but the care refresh its over and 2 years have pased so i want to use my drone again, can i buy another care refresh?
8-1 07:17
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DJI Tony
Super Moderator

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Hi, thanks for the inquiry. Every DJI Products that support DJI Care refresh is eligible to purchase one time only.  Hope that this would clarify your query. Thank you for your support.
8-1 10:52
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Andres Martinez
lvl.2
Flight distance : 132028 ft
United States
Offline

Thank you so much for resolving my question, but is there any other way to protect my drone from crashes?
8-2 15:51
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DJI Mindy
Administrator
Flight distance : 7 ft
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Andres Martinez Posted at 8-2 15:51
Thank you so much for resolving my question, but is there any other way to protect my drone from crashes?

Hi Andres, we do not have the official service to protect your drone from the crash since your DJI Care Refresh has been expired and you are unable to purchase DJI Care Refresh+ either.
Please always make sure the firmware is the latest version and check the drone's status before taking off, have a safe flight.
8-5 00:14
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Andres Martinez
lvl.2
Flight distance : 132028 ft
Mexico
Offline

DJI Mindy Posted at 8-5 00:14
Hi Andres, we do not have the official service to protect your drone from the crash since your DJI Care Refresh has been expired and you are unable to purchase DJI Care Refresh+ either.
Please always make sure the firmware is the latest version and check the drone's status before taking off, have a safe flight.

thank you very much, I will take precautions
8-5 10:09
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DJI Tony
Super Moderator

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Andres Martinez Posted at 8-5 10:09
thank you very much, I will take precautions

You're most welcome. May you please always have a safe flight. Cheers!
8-6 10:11
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