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Samsung Note 9 Compatibility
675 6 2019-8-2
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iamthewatchdog
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United States
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Has anyone used the Ronin S and the Note 9? I've not found any confirmation, and the website doesn't list it, but, I've found that DJI doesn't always update the compatibilty list.

TIA

2019-8-2
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DJI Tony
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Hi, thanks for the inquiry. Unfortunately, Samsung Note 9 is not part of our compatible devices with our Ronin-S. No worries, I'll consider this as a suggestion and forward it to our designated department for attention. We're hoping that you could get the feedback that you may need. We do appreciate your understanding.
2019-8-5
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djiuser_VNsIzQFtAJ4l
lvl.1
Flight distance : 10 ft
Ukraine
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У меня not 9, и что мне делать ? Как я смогу использовать zoom 2?
2019-8-27
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DJI Tony
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djiuser_VNsIzQFtAJ4l Posted at 8-27 12:54
У меня not 9, и что мне делать ? Как я смогу использовать zoom 2?

Hi, thanks for the inquiry. The dimension of the remote controller that could support mobile device is Max length: 160 mm; max thickness: 6.5–8.5 mm. You could connect your mobile device by installing it to the remote controller's clamp and use the appropriate cable that you need. For further check, please see the screenshot below. Thank you for your support.

2019-8-28
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djiuser_VNsIzQFtAJ4l
lvl.1
Flight distance : 10 ft
Ukraine
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Спасибо за ответ. Но я спрашивал о программном обеспечении . При входе в полетное меню программа сваливается (закрывается ) и не хочет работать вообще.
2019-8-28
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djiuser_VNsIzQFtAJ4l
lvl.1
Flight distance : 10 ft
Ukraine
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DJI Tony Posted at 8-28 08:19
Hi, thanks for the inquiry. The dimension of the remote controller that could support mobile device is Max length: 160 mm; max thickness: 6.5–8.5 mm. You could connect your mobile device by installing it to the remote controller's clamp and use the appropriate cable that you need. For further check, please see the screenshot below. Thank you for your support.

[view_image]

Я спрашиваю о программном обеспечении,  которые не работает , оно просто сворачивается при попытке подключения к Mavik zoom . Что делать?
2019-8-28
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DJI Tony
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djiuser_VNsIzQFtAJ4l Posted at 8-28 21:57
Я спрашиваю о программном обеспечении,  которые не работает , оно просто сворачивается при попытке подключения к Mavik zoom . Что делать?

Hi, we're sorry for the inconvenience. Did you manage to re-install the application to see if there will be changes? For us to ensure that this matter is due to compatibility or application problem, we would recommend doing isolation by using a different mobile device that is compatible with our DJI GO 4 app and Mavic 2 Pro/Zoom. Please see the screenshot below for reference. Thank you for continued support.

2019-8-29
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