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Battery Warranty
1416 8 2019-8-4
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AVATARI
lvl.3
Flight distance : 2010705 ft
United States
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I bought a DJI battery 2 months ago from BestBuy and it quit lighting up today. What is the warranty period for the batteries? Will I have to start a repair case and ship it in?
2019-8-4
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi AVATARI, the warranty period of the battery is 6 months and charge cycle less than 200 times, if the batteries are not working, please fill in an online form to start a ticket and send in for the evaluation: https://repair.dji.com/repair/index?site=brandsite&from=nav
2019-8-4
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S-e-ven
Captain
Flight distance : 3787533 ft
Thailand
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Is it deep sleeping, perhaps?
Put it in the charger/charge it in the Spark and check if the LEDs coming up after a bit.
2019-8-4
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AVATARI
lvl.3
Flight distance : 2010705 ft
United States
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It's a P4P v2 battery, but I left it on the charger for 30min and it never lit up.
2019-8-5
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David Martin Graff
Captain
Flight distance : 31303589 ft
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United States
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The warranty is for 6 months on DJI Batteries....
2019-8-20
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A J
Captain
Flight distance : 11526437 ft
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United Kingdom
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AVATARI Posted at 8-5 02:17
It's a P4P v2 battery, but I left it on the charger for 30min and it never lit up.

Definitely return it for replacement as still in warranty if it has <200 recycles given that its only 2 months old.
2019-8-22
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AntDX316
Captain
Flight distance : 2982907 ft
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United States
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AVATARI Posted at 8-5 02:17
It's a P4P v2 battery, but I left it on the charger for 30min and it never lit up.

Maybe the outlet isn't working or the charger is not plugged in?
2019-8-22
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DAFlys
Captain
Flight distance : 703599 ft
United Kingdom
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AntDX316 Posted at 8-22 01:56
Maybe the outlet isn't working or the charger is not plugged in?

If you have another battery might be worth checking it charges OK to prove out the charger.
2019-8-22
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A J
Captain
Flight distance : 11526437 ft
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DAFlys Posted at 8-22 02:33
If you have another battery might be worth checking it charges OK to prove out the charger.

Good advice
2019-9-20
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