battery issues
550 5 2019-8-4
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fodes
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Australia
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hi i have an issue with my phantom 3 battery the 1st indicator light is continuosly flashing and doesnt seem to accept a charge.
2019-8-4
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Peterx
First Officer
Flight distance : 1499708 ft
Germany
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Do you have a clip of that issue?
2019-8-4
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solentlife
First Officer
Flight distance : 1087530 ft
Czechia
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Can you switch on the battery ?

Is the light flashing all the time or only when you touch the ON / Off button / plug in charger ?

Are you using a DJI original charger ?

How old is the battery ? Is it still under warranty ?

If still under warranty - get it replaced.

If not then I suggest :

1. Switch on battery
2. Plug in charger
3. Leave it alone - do not touch on / off button and keep checking through the day to see if any change.

If that does not work ... then :

1. Switch on battery
2. LEAVE it alone for 5 - 10 minutes
3. DO NOT touch on / off button - plug in charger
4. Leave it alone - do not touch on / off button and keep checking through the day to see if any change.

It may take an hour .. it may take all day ... if it does not sort by end of a day ... then I don't know what else.

2019-8-5
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Mark The Droner
Second Officer
Flight distance : 2917 ft
United States
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Sounds to me like it's charging.  
2019-8-5
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solentlife
First Officer
Flight distance : 1087530 ft
Czechia
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Mark The Droner Posted at 8-5 02:28
Sounds to me like it's charging.

mmmm - silly me - I assumed OP knew that lights scroll and flash when charging ...

True - battery could be so low that only one LED is flashing ... and will take quite a while before charge increases enough for another and then next etc. to start flashing ... eventually LED's scrolling and flashing till all on solid and then off at full charge.

2019-8-5
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DJI Tony
Administrator

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Hi, we're sorry for the inconvenience. Would it be possible if you could clarify to us if the battery has been stored for a long time? Did you use the DJI Charger to charge your battery? Please let us know for further assistance. Thank you for your support.
2019-8-5
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