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Internal Memory disappeared
1395 5 2019-8-5
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fanscf28f1fc
lvl.1

Thailand
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Hi guys,

While troubleshooting some other issue,  I thought it would be a good idea to plug my mavic air to my MacBook and format the internal storage using DiskUtils.

Since then my drone shows  "internal storage not found" and factory reset does not fix it.

Any suggestions ?
2019-8-5
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Vofas
First Officer
Flight distance : 200853 ft
Russia
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Internal storage should only be formatted using the built-in utility.
2019-8-5
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DAFlys
Captain
Flight distance : 1394865 ft
United States
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Try formatting it with the DJI Go App.
2019-8-5
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DJI Tony
Administrator

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Hi, we're sorry for the inconvenience. We would recommendation re-formatting the internal storage using the DJI Go 4 app to see if there will be changes. You may refer to the image below for you to format the internal storage. Thank you for your support.

2019-8-5
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sonofthesun
lvl.3
Ukraine
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If above did not help - try to format with same tool you did but play with type of disk - exFAT, ntfs, etc. Most likely this should be exFAT and apple formatted it by default to ntfs
2019-8-5
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DeanMcDonagh
lvl.1

United Kingdom
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Hi @DJI Tony - I have the same problem and tried your solution, however, it is not working. What else can I try?
10-3 13:55
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