HereForTheBeer
Second Officer
Flight distance : 5381368 ft
United States
Offline
|
all lipo's are temperamental and are very picky with how they are stored and treated, specially "long term".
i believe 6 months is too short of a warranty period and that DJI should invest in 3 layers of warranty because most places batteries are covered fairly well. let me list how i think DJI should handle warrenty on batteries which maybe most helpful to people:
1. standard 6 months how they currently do it, full exchange program, minimal questions asked beyond prove to me your battery is broken with a picture or two and send it in.
2. 1 year (additional 6 months over standard) which partial coverage/discount, send in battery and get "upto" 50% off new battery if it is faulty battery not a cause of your own mishandling or replace it with a "renewed/refurbished" battery (passing quality battery that isn't new) at smaller cost, if it is a issue with mishandling, standard core cost towards a new/refurbished battery from dji.
3. anything beyond 1 year or very high cycle count = recycle / core cost reimbursement towards a new/refurb battery (only, credit isnt applied to other product)
--core cost being the raw cost of the material makes up the battery being claimed..
these are general terms most places do with batteries here in the US. this helps as even a small insentive offered when exchangign a battery can encourage people to replace poor condition batteries, cuts down on waste and possible crashes as well... and unlike common beleif battries can be refurbished to a degree, recover chemicals and materials and rebuild batteries and cut down on costs, some batteries nothing actually chemically or physical broken about the cells just need repacking.
|
|